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ServdMedia.

The digital partner built for hospitality.

Servd exists because hospitality kept getting servd badly — generic websites that ignore how guests book, reports full of jargon, advice built for software companies rather than a venue doing 200 covers on a Saturday.

So we built the agency venues actually need.

A busy modern café in full service, staff working behind the counter

What we believe.

Bookings first, awards second

A beautiful website that doesn't win bookings is an expensive brochure. We design for the Friday-night booking rush, then make it beautiful too.

Work with what you've got

Your booking system, your voucher provider, your guest list — if it works for your team, we build around it rather than forcing a switch.

Plain English or it doesn't ship

You shouldn't need to understand website infrastructure to make a good decision. We explain everything in terms of guests, bookings and money.

Yours, owned outright

The website we build is yours — domain, design, content. Hosting is £15 a month because it's convenient, never because you're locked in.

How working with us goes.

Three steps, no drama — and you’ll understand every one of them.

  1. 1

    A proper chat

    Tell us about the venue, what's working and what's bugging you. No pitch deck, no pressure — just questions and honest answers.

  2. 2

    A clear plan

    We come back with what we'd do, why, what it costs and what you can expect. Itemised, in plain English, yours to take or leave.

  3. 3

    Build and grow

    We build, launch and keep improving — with updates you'll actually understand and results you can see in the bookings, not just in a report.

Sound like the kind of partner you’re after? We’re based in Liverpool and work with venues across the UK — tell us about yours.